I have been in e-commerce and internet industry since 1999. I have started my professional career in an airline e-commerce site where I helped developing many different products and applications for online ticket sales and self service. Developing self service products for our passengers helped me to gain understanding of user experience, usability and customer analytics. Later in my career I discovered beautiful world of web analytics and optimization and since then I have created my own eco-system. I develop and optimize products by taking into account of everything I can: Web analytics, data mining, user experience, voice of customer, usability testing, marketing analytics, customer analytics, business intelligence. I lam very passionate about my profession and I really love creating/optimizing products that people adore. I am helping internet business all around the world to create products their customers love.
Specialties
Mobile/web product development and optimization
Web/mobile analytics and testing
Usability, user experience and user research
Customer analytics and CRM
Marketing analytics
Business analytics
Database and e-mail marketing
Business development and Financial analysis
Vendor Management
Omniture Site Catalyst and Omniture Discover
Omniture Implementation Certified
Google Analytics Certified
Tealeaf Impact, View and Connect
SPSS,SAS and SQL programming
MySQL,Oracle,Microsoft SQL Server
